Updated: 1 January 2026 | Bahasa Melayu | Version 2.5

King333my Privacy Policy โ€“ Malaysia Member Personal Data Protection

King333my takes your privacy very seriously. This policy transparently explains how we collect, store, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Malaysia PDPA 2010 Compliant  ยท  256-bit SSL Encryption  ยท  Data Never Sold to Third Parties
king333my Data Protection Commitment
Six key principles governing how we handle member personal information

Bank-Grade Encryption

All personal data and financial transactions at king333my are protected with 256-bit SSL encryption โ€” the same security technology used by Malaysia's major banks to safeguard their customers' information.

No Data Sales

King333my has never and will never sell, rent, or distribute members' personal data to any third party for commercial marketing purposes without the explicit consent of the member concerned.

Malaysia PDPA Compliant

All personal data handling practices at king333my fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data owner are respected and protected.

Data Control in Your Hands

You have the full right to access, correct, transfer, or delete your personal data from king333my records at any time by contacting our support team.

Limited Retention Period

Your personal data is retained only for as long as necessary for the stated purposes or as required by law. Once the retention period ends, data will be securely deleted or anonymised.

Restricted Data Access

Only king333my staff who require access to your data for operational purposes are permitted to do so. All staff are bound by strict confidentiality agreements and undergo regular data security training.

Introduction

This Privacy Policy describes the personal data management practices of the king333my platform, operating under king333my.win. We are committed to protecting the privacy of every member who uses our platform and ensuring all personal information is handled responsibly and in accordance with applicable laws.

This document describes the types of data we collect, how it is used, who it may be shared with, and what your rights are as a data owner. We encourage you to read this policy carefully and contact us if you have any questions or concerns.

Quick Summary: king333my collects only the data necessary to operate the platform, protect member security, and comply with the law. We do not sell your data. You have the right to access and request deletion of your data at any time.

Types of Data We Collect

King333my collects members' personal data solely for platform operations and legal compliance purposes. The following are the categories of data we collect:

Data Categories Example Information Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number KYC verification, fraud prevention
Contact Data Email, phone number, address Account communications, notifications
Financial Data Bank details, e-wallet information, transaction history Payment processing, AML
Usage Data Game history, login records, platform activity Security, service improvement
Technical Data IP address, device type, browser, cookies Security, platform analytics
Communication Data Live chat records, support tickets, emails Complaint resolution and quality improvement

We collect only what is strictly necessary ("data minimisation") and do not collect sensitive data such as health information, religious beliefs, or political views unless required by law in very limited circumstances.

How We Collect Data

King333my member personal data is collected through several different channels:

Directly from You

  • Account registration form and user profile
  • KYC (Know Your Customer) process including document uploads
  • Deposit and withdrawal transactions
  • Communications with the customer support team
  • Participation in promotions and contests

Automatically

  • Cookies and similar tracking technologies when you browse the platform
  • Server logs recording access and activity on the platform
  • Usage analytics data collected through internal analytics tools
  • Device and browser information automatically transmitted by your device

From Third Parties

  • Payment processing providers for transaction verification
  • Certified third-party KYC service providers
  • Fraud prevention and anti-money laundering (AML) agencies

Data Usage Purpose

King333my uses members' personal data for lawful and transparent purposes. Each use of data has a clear legal basis under Malaysia's PDPA:

  • Account Management: Creating, verifying, and maintaining member accounts on the platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely.
  • Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised access.
  • Legal Compliance: Meeting KYC, AML, and reporting requirements to authorities where required.
  • Customer Service: Providing effective support and resolving complaints accurately.
  • Platform Improvement: Analysing usage patterns to continuously improve the user experience.
  • Marketing Communications: Sending promotional information and relevant offers (with your consent only).
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need support.

Data Sharing with Third Parties

King333my does not sell, rent, or distribute your personal data to third parties for marketing purposes. However, in the following limited situations, data sharing may occur:

Trusted Service Providers

We share necessary data with third-party service providers that support platform operations, including payment processors, KYC providers, analytics companies, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

King333my may disclose personal data to relevant authorities if required by court order, government agency directive, or legitimate legal requirement. In all such cases, we will notify the member where permitted to do so.

Important Note: All third-party service providers who receive king333my member data must sign a Data Processing Agreement that complies with Malaysia's PDPA. We monitor their compliance on a regular basis.

Data Security Measures

King333my implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure:

  • 256-bit SSL encryption for all data communications between the platform and your device
  • Data-at-rest encryption for sensitive information
  • Strict role-based access controls for internal staff
  • Two-factor authentication (2FA) for system administration access
  • 24/7 security monitoring and threat detection
  • Penetration testing and regular security audits by independent experts
  • Established security incident response procedures
  • Mandatory data security training for all staff who access member data

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any data breach affecting members, king333my will notify the affected parties and relevant authorities within the timeframe required by law.

Cookies & Tracking Technologies

The king333my platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. The following are the types of cookies we use:

Cookie Types Purpose Status
Necessary Cookies Login sessions, security settings, language preferences Mandatory
Preference Cookies Display settings, game preferences, language options Options
Analytics Cookies Platform usage analytics, performance reports Options
Security Cookies Fraud detection, session validation, CSRF protection Mandatory

You can manage or block cookies through your browser settings. However, blocking required cookies may affect certain functions of the king333my platform.

Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following important rights regarding your personal data held by king333my:

Right to Access Data

You have the right to request and obtain a copy of the personal data we hold about you. Requests will be processed within 14 working days.

Right to Rectification

If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. We will update our records within 7 business days.

Right to Erasure

You may request deletion of your personal data subject to legal retention requirements. Active accounts must be closed before data deletion can be carried out.

Right to Object to Processing

You may object to the processing of your personal data for direct marketing purposes at any time by contacting the king333my support team.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.

Right to Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

How to Exercise Your Rights: To submit any request related to your personal data rights, please contact the king333my Data Protection Officer team via the platform's live chat or email [email protected] with the subject "Personal Data Request". We will respond within 14 business days.

Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily when we use cloud service providers or international third-party services.

King333my ensures that any such data transfers are carried out with protections equivalent to Malaysia's PDPA standards, through:

  • Comprehensive data processing agreements with recipients outside Malaysia
  • Selecting service providers that comply with international data security standards
  • Use of approved data transfer mechanisms such as standard contractual clauses

Children's Data

The king333my platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we confirm that personal data of an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the relevant account. If you believe a child has submitted their data to king333my, please contact us immediately.

Data Retention Period

King333my retains members' personal data only for as long as necessary for the stated purposes or as required by applicable law:

  • Active Account Data: Retained for as long as the account remains active and up to 7 years after account closure for financial record and legal compliance purposes.
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysia's legal requirements.
  • KYC Records: Retained for 5 years from the date of the last transaction or account closure, whichever is later.
  • Communication Records: Customer support logs are retained for 2 years for quality and dispute resolution purposes.
  • Technical Log Data: Server and technical log data is retained for a maximum of 90 days before being deleted or anonymised.

Privacy Policy Amendments

King333my reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant reasons.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this policy
  • Sending notifications to members via email or in-platform notices
  • In cases of very significant changes, may request fresh consent from members

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding how king333my handles your personal data, you may contact our Data Protection Officer via:

Live Chat Platform
Available 24/7 โ€“ response within 2 minutes
Data Protection Email
[email protected] (subject: Personal Data)

We are committed to addressing all privacy-related requests and complaints within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

Your Data Is Safe with king333my

Register with confidence โ€“ your privacy and security are our number one priority.

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Your Privacy, Our Responsibility

King333my believes that trust is built through transparency. We are committed to always protecting your personal data and respecting your privacy rights as guaranteed under Malaysian law.

Bahasa Melayu